{"id":404,"date":"2019-04-15T11:20:33","date_gmt":"2019-04-15T11:20:33","guid":{"rendered":"https:\/\/thingstodoinamsterdam.com\/?page_id=404"},"modified":"2024-05-31T14:57:08","modified_gmt":"2024-05-31T12:57:08","slug":"service-client","status":"publish","type":"page","link":"https:\/\/thingstodoinamsterdam.com\/fr\/a-propos\/service-client\/","title":{"rendered":"Service \u00e0 la client\u00e8le"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]Nous, thingstodoinamsterdam.com, nous effor\u00e7ons toujours de te faire b\u00e9n\u00e9ficier des meilleures offres sur les exp\u00e9riences \u00e0 Amsterdam. C’est pourquoi nous collaborons avec des partenaires de billetterie de confiance tels que Tours & Tickets<\/a> et Tiqets<\/a>. Si tu as achet\u00e9 des billets aupr\u00e8s de l’un de nos partenaires et que tu as des questions ou des besoins concernant ta commande, il est pr\u00e9f\u00e9rable de les contacter directement car nous n’avons pas acc\u00e8s aux d\u00e9tails de ta commande.<\/p>\n

\n

Si tu as achet\u00e9 directement sur thingstodoinamsterdam.com<\/strong>, nous sommes heureux de t’aider pour toute question concernant ta commande ! Tu peux consulter les questions fr\u00e9quemment pos\u00e9es ci-dessous. As-tu une autre question ? N’h\u00e9site pas \u00e0 nous contacter.<\/p>\n

Questions fr\u00e9quemment pos\u00e9es<\/h2>\n

Quand et comment recevrai-je mes billets ?<\/strong><\/em><\/p>\n

Directement apr\u00e8s le paiement, nous t’enverrons ta confirmation de commande qui peut \u00eatre utilis\u00e9e comme billet \u00e0 l’adresse e-mail fournie. Veille \u00e0 nous fournir une adresse \u00e9lectronique valide. <\/em><\/p>\n

Je n’ai pas re\u00e7u mes billets\/la confirmation de commande. Que dois-je faire ?<\/strong><\/em><\/p>\n

Dans la plupart des cas, cela est d\u00fb \u00e0 un l\u00e9ger retard. N’oublie pas de rafra\u00eechir ta bo\u00eete de r\u00e9ception. Si tu n’as toujours pas de courrier apr\u00e8s plus de dix minutes, v\u00e9rifie ton dossier spam. Toujours pas d’e-mail ? N’h\u00e9site pas \u00e0 nous contacter nous nous y mettrons tout de suite.<\/em><\/p>\n

Comment puis-je modifier ou annuler ma r\u00e9servation ? Quelles sont tes conditions d’annulation ?<\/strong><\/em><\/p>\n

Jusqu’\u00e0 24 heures avant ta r\u00e9servation, nous te rembourserons 90 % du montant total de l’achat. Apr\u00e8s 24 heures avant la r\u00e9servation, tu peux encore reporter ta r\u00e9servation (en fonction des disponibilit\u00e9s) gratuitement. Les r\u00e9servations ne peuvent pas \u00eatre report\u00e9es apr\u00e8s 3 heures avant la r\u00e9servation.<\/em><\/p>\n

Pour annuler ou reporter ta r\u00e9servation, contacte le lieu\/partenaire aupr\u00e8s duquel tu as r\u00e9serv\u00e9. Nous te fournirons les coordonn\u00e9es de contact sur ta confirmation de commande. Si tu as besoin d’aide, n’h\u00e9site pas \u00e0 nous contacter !<\/em><\/p>\n

Dois-je imprimer mes billets \/ ma confirmation de commande ?<\/strong><\/em><\/p>\n

Non, il n’est pas n\u00e9cessaire d’apporter une version imprim\u00e9e. Cependant, assure-toi de pouvoir montrer tes billets \/ la confirmation de commande sur ton smartphone lorsqu’on te le demande.<\/em><\/p>\n

Comment thingstodoinamsterdam.com traitera-t-il mes informations personnelles ?<\/strong><\/em><\/p>\n

Nous accordons de l’importance \u00e0 ta vie priv\u00e9e et nous traitons tes donn\u00e9es personnelles avec soin. Notre site Internet utilise le cryptage SSL pour assurer la s\u00e9curit\u00e9 du traitement des informations personnelles. Nous partagerons tes donn\u00e9es personnelles exclusivement pour le traitement correct de ta r\u00e9servation. Les partenaires \/ lieux qui re\u00e7oivent ta r\u00e9servation n’utiliseront jamais tes donn\u00e9es personnelles \u00e0 des fins de marketing. thingstodoinamsterdam.com ne partagera \/ vendra jamais tes donn\u00e9es personnelles dans un but autre que celui d’assurer le bon d\u00e9roulement de ta r\u00e9servation. Pour plus d’informations, consulte aussi notre politique de confidentialit\u00e9<\/a>.<\/em><\/p>\n

Comment puis-je contacter thingstodoinamsterdam.com concernant les r\u00e9servations ?<\/strong><\/em><\/p>\n

Contacte-nous par le biais des r\u00e9servations[at]thingstodoinamsterdam.com<\/strong> nous essaierons de r\u00e9pondre \u00e0 ton e-mail dans les 24 heures. En cas d’urgence, contacte-nous au +316-17 347 947<\/a>.<\/em> <\/em>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text]Nous, thingstodoinamsterdam.com, nous effor\u00e7ons toujours de te faire b\u00e9n\u00e9ficier des meilleures offres sur les exp\u00e9riences \u00e0 Amsterdam. C’est pourquoi nous collaborons avec des partenaires de\u2026<\/p>\n","protected":false},"author":1,"featured_media":11026,"parent":447,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-404","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nService \u00e0 la client\u00e8le - ThingstodoinAmsterdam.com<\/title>\n<meta name=\"description\" content=\"Trouvez les meilleures offres pour des exp\u00e9riences uniques \u00e0 Amsterdam. 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