GetYourGuide FAQ
When do I receive my tickets and how long does it take?
It depends on the type of ticket you purchase at GetYourGuide Amsterdam. For most museums and activities, you should receive your tickets within minutes.
Is GetYourGuide safe?
Yes, it’s perfectly safe to purchase your tickets on GetYourGuide.
How do I pay on GetYourGuide?
Payment can be made through credit or debit cards, PayPal and Google Pay through the website or the GetYourGuide app. All payments are encrypted and secure.
Does GetYourGuide offer refunds for purchased tickets?
It all depends on the supplier. Conditions on refunds can depend on the supplier and the type of activity or ticket booked, although typically if you cancel 24 hours prior, you will receive a full refund.
How do I contact GetYourGuide Amsterdam customer service?
The best thing to do is to contact GetYourGuide through their phone number, email or WhatsApp. You can always reach GetYourGuide on +493056839445.
Does GetYourGuide offer any discount codes or promos?
No, GetYourGuide does not believe in discounts and promo codes so they are not on offer.
I have a complaint, how do I let GetYourGuide know?
When you have a complaint, the best thing to do is to contact GetYourGuide through their phone number, email or WhatsApp. Remember that GetYourGuide works together with other suppliers in order to create unforgettable trips for you. Some of the issues might be with the suppliers.