Holland Pass FAQ
What is the difference between a digital Holland Pass and a Holland Pass card?
The main difference is that the Digital Holland Pass can easily be downloaded on your mobile device while the Holland Pass card has to be picked up at one of the Holland Pass pickup locations.
Is there a discount voucher for the Holland Pass?
No there is no Holland Pass discount voucher.
Where can I buy my digital Holland Pass?
You can buy right here. Just click on the blue button to order your Holland Pass. After choosing the which one you want to purchase (small, medium or large), you will select the DIGITAL version of the Card version.
My digital Holland Pass wasn’t sent to my email, what do I do?
You may have to check your spam folder. If your Digital Holland Pass is not there either, kindly contact send an email to [email protected]
When does my digital Holland Pass become activated?
Your digital Holland Pass is activated as soon as it is in your mobile wallet. It is also ready to use at that point.
For how long is my Holland Pass valid?
The Digital Holland Pass is valid for a month, and it starts counting after the first time you use it to gain free entrance or a discount, regardless of when it was activated.
How do I use my digital HOLLAND PASS?
All you have to do is show your digital Holland Pass at the museum/attraction on your mobile wallet, and it will be scanned for a free entrance or a discount (depending on your choice). If you have more than one digital Holland Pass on your mobile device, then you will need to swipe so that the different Holland Passes are scanned.
How do I see how many credits I have left on my Holland Pass?
You can see how many credits you have left in your mobile wallet. This information is continuously updated.
Can you use your Holland Pass in more than one city?
Holland Pass is a complete city pass that can be used in Amsterdam and/or in combination with other major cities such as Utrecht, The Hague, Rotterdam, Volendam, Marken, Leiden, Haarlem, Delft and Giethoorn.
Can I have my HOLLAND PASS delivered to me?
No, it is not possible to deliver the Holland Pass.
How does City Sightseeing Amsterdam work with the HOLLAND PASS?
If you wish, you can exchange 1 gold credit for a Hop On-Hop Off bus and a 24-hour ticket for boats. It is also possible to exchange 1 silver credit for a Hop On-Hop Off boat 24-hour ticket. Both options are also available with a 20% discount.
Please note that the 24-hour period starts from the first time you board the ticket and the ticket is valid 24 hours later until the same time. For example, if you start using the ticket on DAY 1 at 2 PM, the ticket is valid until DAY 2 at 2 PM (note: buses and boats do not run 24 hours a day).
Is there a special Hollands Pass for kids?
Since most museums are free of charge for children up to 18 years old, and the majority of the attractions and other activities have a discounted price for children, there is no Holland Pass for children. You are able to save just as much money buying tickets at the location itself.
